Inspector General Report Confirms Significant Customer Service Improvements at Social Security
OIG report confirmed the accuracy of SSA’s public telephone service metrics and detailed how SSA is improving customer service for the American people Inspector General Report Confirms Significant Customer Service Improvements at Social Security Today, the Social Security Administration (SSA) Office of the Inspector General (OIG) released its highly anticipated audit of SSA’s telephone service metrics and the significant improvement in customer service performance during Fiscal Year (FY)...
